Then hold the power button down for about 10 seconds. Refer to the following Dell Knowledge Base articles for information on how to use or troubleshoot mouse, keyboard or touchpad issues. Wait a few seconds and reboot. Hello, I was working on my computer just fine had some windows open and using chrome with a few tabs open my usual operation. I have had to do so much tweaking with the new computer antivirus and modem problems too that I don't know what I did just prior to the problem starting. Windows 10 updates are not working anymore and creating problems every time they download for some reason!! Time to upgrade my kaspersky's that's for sure. Comments indicating you've not read the article will be removed.
I unpluged the usb and plugged it back in and the light came on but there was no movement. If your drivers are not working, note the brand and then consult the website of the driver's manufacturer for updates. But I also tried plugging in the keyboard and mouse to those two ports in the front and they still didn't respond. You will see a warning indicating if any drivers are not working. If not use the link I sent you and try some the suggestions.
On the other hand the front ones aren't as easy to see but I could see a green light coming from that area. Email addresses, phone numbers and such will be removed. Let me know what you find. The mouse works fine when connected to a different computer. Thanks in advance for any help. They work in setup, F2 during boot, but not when Win 10 has loaded.
Use Tab key to navigate around the desktop. More importantly, you can fix this issue easily by yourself. Nor why not all computers are affected. You may also need to update the drivers for your docking station itself; you can find documentation and updates for your particular model at the Dell Support site see Resources. How old is the printer? It may solve Dell wireless mouse not working or not detected on the Windows 10 problem by yourself with the Dell keyboard on Windows 10.
Even when that update installs again it will continue to work for most people. So disabling the Third Party services may fix the issue. Have you tried updating the drivers? You can try doing a System Restore to last date available before the problem started. If you come across a better fix than manually running a driver update using files in another location please let us know. The ending result is that you take the update again and it breaks again. I really hope people find this solution before spending hours doing all of the things people are recommending in other posts that are ultimately a complete waste of time. Keep tapping it until the Start button has a dotted box around it and press Enter.
Hope the solutions here helps you fix the mouse and keyboard not working issue in Windows 7. This dell case is none for losing the usb module that is hooked to the mobo from the front. Continue using Tab, arrows and Enter keys to work through the screens and select the latest restore point before the problem started. If the above options dont work. We have over 525 Dells throughout our company and this is something we usually only saw once in awhile but it is more widespread now and seems to correspond to the newest updates from Patch Tuesday.
We will do the same. Insert your windows disk and boot to it. With the popularity of the wireless mouse in Dell users, there are also some Dell wireless mouse problems. It is strange that reinstalling the update — which has the exact same build number — does not cause the problem again. Then I did it a second time. It sounds like a mobo failure. If possible, try to use them on another computer.
At times, dust and gunk gets stuck in the parts and can cause the mouse to malfunction. Anyone else seen this issue and any solutions? You may find the device with a yellow mark there. Manual driver update — You can update your keyboard driver manually by going to the official Dell website, and searching for the most recent correct driver for your keyboard. I did this and also held the power button for 15 secs while unplugged because he mentioned doing that also. Solution 3: Update the latest wireless mouse driver for Dell automatically If your Dell wireless mouse is not working, it seems that it is hard to update it by ourselves without a mouse.